![]() ![]() ![]() After multiple appointments and bloodwork they went under review again. After a few weeks into the leave I received an update from Matrix that they did not have enough information to approve it even though my doctor, a medical professional provided all the information they needed I needed to provide more notes and blood work. They deemed my FMLA approved but it would take more time for STD pay. When my leave was starting Matrix did not have an answer on my approval and my HR had to escalate it to get an update. First off, the start-up process was a joke, I initiated it 4 weeks before my leave, per my employer policy. My employer was very supportive and directed me to Matrix to initiate the leave. I was advised to take a medical leave by my doctor for my mental health and adrenal health I was not doing well, mentally at all due to my whole system shutting down. ![]()
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